Cover Your Investment with a worry-free 3D printing experience

Geared towards professionals, our priority service plan is designed to keep your 3D printer running to meet tight deadlines and bring your creative ideas to life. Thinglab’s Priority Service Plan with Hot Swap provides a worry-free, uninterrupted 3D printing experience. With reliable backup so you can focus on what truly matters.

Why Choose the Priority Service Plan with Hot Swap ?

Direct phone, email and video call support - You’ll have phone and email access to Certified SLA Experts during business hours. For service plan customers we also provide video call walkthroughs or troubleshooting where applicable.

Hotswap 3D Printer Replacement - Reduce downtime to a minimum. If your 3D printer encounters an issue that cannot be resolved quickly over the phone or email, we'll ship a courtesy printer to you, ensuring you can continue your work while we fix your device.

Warranty for the duration of the Plan - Enjoy peace of mind Australian-based customer support and manufacturer's warranty for the life of your plan.

Renewable coverage - Priority Service Plans offer up to 3 years of support that can be renewed at your discretion. Purchase more years upfront for additional savings.

Customised training - 60-minute remote training session with an SLA Expert to make sure your team gets up and running smoothly.